Our compliance standards regarding user information under Australian laws.
At DESIGNSHN, we process personal information in strict accordance with the Privacy Act 1988 (Australia). We collect name, email address, and phone number only when voluntarily submitted through our contact forms or quote request interfaces. This data is utilized solely to compile project scope proposals and coordinate design consultations. We implement industry-standard security protocols to prevent unauthorized access or disclosure, and we reject all external ad trackers.
We retain contact records only for as long as necessary to service business inquiries. If a design consultation does not lead to a contract, all related information is deleted from our databases within 90 days. Users have the right to request a copy of the data we hold or request its immediate erasure. Requests can be submitted via email to support@designshn.com.au and will be processed within 48 hours under Brisbane legal jurisdiction.
We do not sell, rent, or lease client details to marketing corporations. Personal data is never shared with third parties except when required to verify security operations or when legally ordered by Queensland judicial authorities. We audit our data management procedures annually to maintain compliance with federal laws, ensuring our digital interfaces remain clean and secure.
